If the aircraft QR code is missing, what is the recommended course of action?

• A. Reprint a QR code from the system for use on board.
• B. One crewmember contacts OCC to obtain the manual activation code specific to that aircraft.
• C. Use a local activation code from maintenance records.
• D. Notify ATC and proceed without activation.

Answer: (B)

When the QR code that activates the onboard system is missing, the proper course is for a crewmember to contact OCC to obtain the manual activation code specific to that aircraft. This code is issued only after OCC verifies the aircraft’s identity and current configuration, so the activation is tied to the correct airplane and flight. Using the official manual code provides an auditable record and ensures the code matches the exact aircraft, preventing mismatches or security issues. Codes from maintenance records or attempting to print a replacement from the system aren’t guaranteed to be current or authorized, and proceeding without activation is not permissible because essential systems must be properly activated for safe operation. Once the code is provided, enter it according to procedure and log the action.