What is the minimum gate arrival crew?

• A. The Marshaller Alone
• B. One Agent and the Marshaller
• C. One Agent
• D. Two Agents

Answer: (B)

On a gate arrival, safety and smooth flow rely on two roles working together: the person who guides the aircraft into the stand and the staff member who handles passengers and jet bridge operations. The marshaller provides signaling and positioning guidance to ensure the aircraft stops in the correct spot and maintains a safe distance from equipment. The agent takes care of passengers—opening doors, assisting with deplaning, coordinating with the jet bridge, and handling any immediate needs or special assistance. With both roles, the aircraft can park safely and passengers can exit orderly. If only a marshaller were present, there’d be no one to manage passenger movement and door operations. If only an agent were present, there’d be no dedicated guide to ensure proper parking alignment. Two people thus meet the minimum requirement: a marshaller and an agent.